Which function is defined as making action conform to standards that assure satisfactory accomplishment of the objectives of a plan?

Which function is defined as making action conform to standards that assure satisfactory accomplishment of the objectives of a plan?

• A. Directing
• B. Leading
• C. Controlling
• D. Planning

Answer: (C)

Controlling is the management function that ensures action conforms to established standards so that the objectives of a plan are satisfactorily accomplished. It involves setting clear performance standards, measuring actual performance, and evaluating differences to decide on corrective actions. In a social services context, this means monitoring metrics like service delivery timelines, client outcomes, or grant compliance, then adjusting resources, processes, or training to stay on track. Directing and leading are about guiding and motivating people, while planning is about deciding what to do; controlling specifically focuses on aligning what happens with the plan and fixing gaps to achieve the stated goals.

Controlling is the management function that ensures action conforms to established standards so that the objectives of a plan are satisfactorily accomplished. It involves setting clear performance standards, measuring actual performance, and evaluating differences to decide on corrective actions. In a social services context, this means monitoring metrics like service delivery timelines, client outcomes, or grant compliance, then adjusting resources, processes, or training to stay on track. Directing and leading are about guiding and motivating people, while planning is about deciding what to do; controlling specifically focuses on aligning what happens with the plan and fixing gaps to achieve the stated goals.